Sony UP-900 Series

Sony UP-900 Series Cleaning Thermal Head and Platen

Press the power switch to turn off printer Press the OPEN button to open door With a Q-tip dipped in alcohol, carefully clean the print head.   If this does not solve your problem, Please call 1-800-228-3343 for assistance

Sony UP-900 Series Reduce Broken Doors

Place a P-Touch label where the user can see it, indicating:  ‘use the button to open and close the door’. If the door is already broken call us at 1-800-228-3343 and ask for Tech Support